Cookies Policy

Medicover Cookies Policy

(Medicover Sp. z o. o. and Medicover Försäkrings AB (publ.) Joint Stock Company)

"Cookies" technology

"Cookies" (so-called "cookies") are small text files whose textual content may contain various information about you, including personal data in the form of your computer's IP address and a unique device identifier stored in the file. "Cookies" are stored in the memory of your device - they are not stored on our servers, we only read the contents of these files, accessing them during your visit to our site.

Each individual cookie consists of four basic parts:

  • Web site name: the name of the domain or subdomain that set the cookie;
  • cookie name: the cookie has a name, unique to the site that set it;
  • Expiration date: the validity of some cookies expires when you close your browser (known as session cookies), other cookies will be automatically deleted only after they reach the expiration date you set (known as persistent cookies);
  • value: is the information in the cookie that the website uses to "remember" a previous visit.

More information about cookies can be found at https://www.aboutcookies.org/ or https://wszystkoociasteczkach.pl/.

In our services we use "cookies" and similar technologies - hereinafter collectively referred to as cookies. These technologies ensure, among other things, correct operation of the service.

In accordance with the accepted practice of most Web sites, we store HTTP requests directed to our server. This means that we know the public IP addresses from which users browse the information content of our site. The content viewed is identified by URLs. We also know, among other things:

  • time of arrival of the query,
  • time to send a response,
  • URL address of the site previously visited by the user (referer link) - in case the Medicover site was accessed via a link,
  • information about the user's browser.

This data is not associated with specific individuals browsing Medicover sites. In order to ensure the highest possible quality of the service, we occasionally analyze log files to determine which pages are visited most often, which web browsers are used, whether the site structure contains errors, etc.

By visiting our sites you remain anonymous until you decide otherwise yourself. The information contained in system logs (e.g. IP address) is used by us for technical purposes related to the administration of our servers. In addition, IP addresses are used to collect general, statistical demographic information such as the region from which you connect to us.

What cookies do we use?

List of cookies used:

Strictly necessary cookies

These cookies are necessary for the operation of medicover.co.uk/medistore.com.co.uk and cannot be disabled. They are set only in response to actions taken by the user, which boil down to setting privacy preferences, logging in or filling out forms. You can set your browser to block or warn you about these cookies, but some parts of the site will then not work properly.

Preference/functional cookies

These cookies allow the site to remember preferences and choices made by the user (e.g. default language, ability to autocomplete data, login to the site) or provide an extension of the site's functionality. If these files are stored for the duration of the session, no consent is required for their collection. We may store these files additionally after the session ends if we obtain your consent to do so.

Statistical/analytical cookies

These coookies collect data and information about how users use the site. For example, they can store information about which links are clicked on most often, which sub-pages are visited. Their purpose is solely to improve the functionality of the website. These cookies will not install until we get your permission to collect them.

Marketing cookies

These cookies track user activity on the Internet. They pass the data to advertisers or other organizations so that they can deliver specific advertisements to you. These cookies will not install until we have your permission to collect them.

The lists of cookies presented above will be updated on an ongoing basis due to functional and technological changes to our services.

You can change your cookie settings by clicking on the message icon in the lower right corner of the screen. 

See privacy policy

How we use cookies

Processing of personal data in the collection of cookies:

Personal data of Users of medicover.co.uk/medistore.com.pl will be processed through passive data collection using cookies for the following purposes:

  • Necessary for the display and proper operation of the website, to ensure its functionality and security, e.g. to enable registration, logging in, logging out, sorting of displayed data, transmission of information, fulfillment of the legal obligation to comply with information obligations and to record the consents given through the settings selected by the User. The legal basis for the processing of data collected in connection with the use of such cookies is the performance of the Electronic Services Agreement (Article 6(1)(b) of the RODO), as well as Medicover's legitimate interest related to the necessity of processing the data for the performance of services and the provision of the relevant functionalities of the website (Article 6(1)(f) of the RODO in connection with Article 399 of the Electronic Communications Law).
  • Necessary to remember the user's preferences and choices (e.g. default language, ability to auto-complete data, login to the site) or to provide an extension of the site's functionality. These files will be stored for the duration of the session, in which case the legal basis for processing the data collected in connection with the use of this type of cookies is Medicover's legitimate interest, related to the necessity of processing the data for the implementation of services and the provision of appropriate functionality of the site (Article 6(1)(f) RODO). In the situation of leaving this type of files after the end of the session, the legal basis is the user's consent to such action (Article 6(1)(a) RODO in connection with Article 399 of the Law on Electronic Communications).
  • Analytical and statistical for the purpose of collecting data and information about users' use of the site. They may, for example, store information about which links are most often clicked, which sub-pages are visited. Their purpose is solely to improve the functionality of the website. The legal basis for processing data collected in connection with the use of such cookies is the user's consent (Article 6(1)(a) of the RODO).
  • Marketing by tracking user activity on the Internet in order to provide data to advertisers or other organizations for the purpose of displaying specific advertisements to users (see section for more information Cookies of external suppliers). The legal basis for processing data collected in connection with the use of such cookies is the user's consent (Article 6(1)(a) of the RODO in conjunction with Article 399 of the Electronic Communications Law).

The website uses Google Analytics for web audience analysis, provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) and Google LLC (1600 Amphitheatre Parkway Mountain View CA 94040 USA) (hereinafter "Google"). For this purpose, cookies are installed on the User's device, which collect data such as browser and device information, IP address, websites visited, and date and time of the server inquiry in order to evaluate the User's use of the website, compile reports on activity on the Medicover website as the website operator, and provide other services related to website activity and Internet use to the website operator. 

The service operates on the basis of IP address anonymization. This means that Google truncates (truncates the last eight digits of the IP address), i.e. anonymizes IP addresses from countries in the European Economic Area. Only in exceptional cases is the full IP address transmitted, which is anonymized only on Google's servers in the USA. 

Google, on behalf of Medicover, will use this information to evaluate the User's use of the website, to create reports on website traffic for website operators and to provide other services related to website traffic and Internet use. Google will not link your IP address with any other data stored by Google. 

The information generated by cookies about your use of the website is transferred to and stored on a Google server in the USA. It should be noted that the US does not guarantee an adequate level of data protection at the same level as EU countries, hence, in order to ensure adequate data protection, Medicover, for the purpose of implementing the contract for Google Analytics services, has entered into an agreement with Google, taking into account the standard contractual clauses for data transfer to third countries adopted by a decision of the European Commission.

Managing Cookies

You can opt out of the collection of Cookies by selecting the appropriate settings of the browser you use to connect to our sites, but please note that if you do so, you may find it difficult or impossible to use all the features of the site.

More information:

You can also access your data in the form collected by analyzing the content of cookies, in the content in which they are located on your computer drive, which are then used by the site, and delete them at any time.

You have the right to request deletion of your data, collected by us, the right to object to its processing, as well as the right to lodge a complaint to the President of the Office for Personal Data Protection (supervisory authority).

For more information about the processing of your personal data, see our Privacy Policy.

Cookies of external suppliers

We use analytical and advertising cookies from third-party providers that may be loaded on Medicover-owned sites. Thanks to these files, we can create interesting services tailored to your expectations.

Below are details of the third parties that provide us with Cookies-based technology:

  • Google (Google Universal Analytics)

Familiarize yourself with:

Familiarize yourself with:

Visit Salesmanago.co.uk

  • LinkedIn

Familiarize yourself with:

Familiarize yourself with:

Web push notifications

Web Push notifications are short messages that are sent by the website to your browser. Through them, you will receive notifications from us about discounts and special offers.   

Web Push notifications are sent to your web browser only after you have given permission for this type of communication. To agree to receive Web Push notifications, it is necessary to check the "Enable" option. Once clicked, a window will open confirming your acceptance of the notifications to appear. Notifications will be displayed in the form of a small message.

You can disable your consent to receive such notifications at any time by changing your browser settings. There are explanations on how to change your settings in the menu of each browser:

In order to send notifications again, it will be necessary for you to give new consent.

Medicover reserves the right to make changes to the content of the Cookies Policy in the event of changes in the law or implementation of new technological and IT solutions.